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SEALZ International Ltd.

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Payment options


《Credit Card Payment / Credit Card Installments》:

We accept domestic and international Visa, MasterCard, and JCB cards, and support 3- and 6-installment payment plans.

After clicking the “Submit Order” button, you will be automatically redirected to the third-party payment gateway (PayNow). On that page, enter your correct credit card information and mobile phone number. After submitting, you will be redirected to your issuing bank’s 3D Secure verification page, where you must enter the correct verification code to complete the payment process.

If you navigate away from or close the payment page during the process, for security reasons on the payment gateway’s end, you will not be able to return to the same page to complete the payment and will need to place a new order.

※ Payment Deadline: Please complete the payment process within 15 minutes of accessing the page.

 

《ATM Transfer / Virtual Account》:

Make a payment via 【ATM】, 【personal online banking】, or a mobile banking app. After you complete the order purchase process on the website, the system will automatically redirect you and send a 【dedicated virtual account】 to the email address associated with your member account.

※Please complete the transfer within the specified timeframe. This system uses automatic reconciliation for dedicated virtual accounts; once the transfer is complete, the system will automatically update the order status. There is no need to manually report the last 5 digits of the account number.

Shipping & delivery


|Shipping|

▋In-stock items are typically shipped within approximately 1 business day after the order is placed (excluding the day of purchase), excluding weekends and public holidays; pre-order items have separately noted shipping dates—please refer to the product page for details

▋If an order contains pre-order items, the shipping date will be based on the earliest shipping date among the pre-order items. We do not offer split shipping, and no separate notification will be provided

▋Shipping days are Monday through Friday; we do not ship on weekends. Additionally, we cannot accommodate delivery requests for weekends or national holidays.

▋Please understand that shipping delays may occur during peak holiday seasons or due to force majeure events such as natural disasters.

▋Please shop online in good faith. Do not fail to pick up or refuse delivery without cause, as this will result in losses to our company for both merchandise and shipping costs. Such customers will lose their eligibility to purchase and be blacklisted.

▋If we are unable to accept your order, we will notify you within two business days of receiving your order, unless otherwise required by law.

 

|Shipping Fees|

▋Taiwan (Mainland and Outlying Islands) – The shipping methods and payment options for all products in our store are subject to the product information listed on our website.

▋Overseas – Shipments are handled by our partner logistics providers, with pricing based on the size of the items. Shipping Methods

▋Home Delivery: Partnered Logistics Provider (Mainland Taiwan only) – Actual delivery times will depend on the route arranged by the delivery driver Estimated Delivery Time

▋Home Delivery - Delivery Time: 1–3 business days (excluding pre-order items) - Applicable Areas: Mainland Taiwan

Order tracking


To protect the rights and interests of users of Seal International (hereinafter referred to as “the Company”), please read the following provisions carefully:

《Article 1: Responsibilities and Obligations》

(1) By making purchases, reservations, or engaging in other related activities on the Company’s official website, you acknowledge that you have read, understood, and agreed to be bound by the terms and conditions set forth herein.

(2) If you are a minor (under the age of twenty), please read these Terms carefully with your parent or legal guardian before continuing to use the service.

(3) Our company reserves the right to amend these Terms at any time; such amendments shall take effect upon their announcement.

(4) You agree to use email or other digital messages as a means of expressing your intent.

(5) We will protect your personal data in accordance with the Personal Data Protection Act and relevant regulations. For our privacy protection policy, please refer to the “Privacy Policy.”

 

《Article 2: Purchases, Reservations, and Other Related Activities》

(1) All product information shall be based on the product details listed on our official website. While we will make every effort to ensure the accuracy of such information, we do not guarantee, either expressly or impliedly, that all information appearing on the website or in related communications is complete, accurate, or up-to-date.

(2) In the event of a pricing error: if the listed price is higher than the correct price, we will only charge the correct price; if the listed price is lower than the correct price, we reserve the right to cancel your order. However, if you still wish to purchase the product, you agree to pay the correct price.

(3) In accordance with the Consumer Protection Act, you have the right to terminate the contract at any time within a seven-day cooling-off period following delivery and return the product without providing a reason. However, please note that pursuant to Article 259 of the Civil Code, upon termination of the contract, both parties are obligated to restore the status quo. If the product to be returned (including but not limited to shipping boxes, complimentary samples, etc.) has been unsealed, damaged, lost, missing parts, or otherwise rendered unreturnable, you must reimburse the corresponding value. In addition to the above, the following circumstances will result in the loss of your right to return the product:

(1) You were provided with an opportunity to preview or test the product before receiving it.

(2) You have damaged the product packaging, removed the seal, removed the adhesive tape, or removed the label, without affecting your ability to inspect the product.

(3) You were provided with an opportunity to inspect the product before receiving it.

(4) Other circumstances where the damage, loss, or alteration of the product results from actions exceeding what is necessary for inspection or is attributable to you.

(5) For refunds resulting from order cancellations or returns—provided there are no grounds for refusal of return as specified in Section III—our company will process the refund for you. For online credit card payments, the refund will be credited directly to the credit card account you originally used for payment and will appear on your next credit card statement. If you used ATM transfer, convenience store payment, or convenience store pickup as your payment method, please provide us with the correct refund account information when requesting a return; the refund will be transferred to the account you specify. Seal International will not reimburse any transfer fees you incurred during the refund process.

 

《Article 3: Account and Password》

(1) Upon becoming aware that your account and password have been misused, our company will immediately suspend the processing of any transactions associated with that account and prevent its further use.

(2) The computer systems used by our company in transactions with you will ensure a level of security that meets generally reasonable expectations.

(3) If our company is required by law or under the terms of this agreement to bear liability for compensation or indemnification to you, such liability shall be limited to the actual amount received for the disputed transaction; however, our company shall not be liable for any other damages (including, but not limited to, indirect losses) arising from such transaction.

(4) In the event of any ambiguity in these Shopping Guidelines, they shall be interpreted in favor of the consumer.

(5) All service descriptions provided by our company as described above form part of these Shopping Guidelines. For matters not covered herein, please refer to the relevant sections, the product-specific web page descriptions, and other service descriptions.

 

《Article 4: Other General Provisions》

The interpretation and application of these Shopping Guidelines, as well as any disputes arising in connection with them, shall be governed by the laws of the Republic of China.

Sales & refunds


Please read the instructions carefully before using this product to ensure you have a proper understanding of it. By using this product, you acknowledge that you have read the disclaimer and warning information and that you understand and accept all terms mentioned therein.

【Cooling-Off Period】

In accordance with the Consumer Protection Act, you are entitled to a seven-day cooling-off period starting from the date you sign for receipt of the product. Please note: The cooling-off period is not a trial period. Returned products must be unopened and unused (maintained in their original condition upon delivery, with labels on the box intact, unopened, and no visible damage, and with complete packaging—including the projector, accessories, free gifts, warranty card, original packaging, and all accompanying documents or materials). Do not omit any accessories or damage the outer box. ▋Returns will not be accepted for issues unrelated to product functionality.

▋For returns due to manufacturing defects, you must contact official customer service to register the return and ship the item back to the after-sales center for inspection and verification before the return can be processed.

 

【Warranty Policy】

The 【Sealz International】 Sealz Smart Tablet Projector sold on the official website comes with a one-year warranty starting from the date of delivery and signature confirmation. Please provide the invoice or proof of purchase for the 【Sealz International】 Seal Smart Tablet Projector. Within the warranty period, if the product exhibits functional issues or malfunctions, you may send it at your own expense to the official after-sales service center for repair or replacement. Once the service center has completed the process, we will cover the shipping costs to return the product to your designated location.

 

【Warranty Coverage Details】

▋Main Product (One-Year Warranty): The projector unit itself.

▋Perishable items such as accessories, consumables, and promotional gifts are not covered by the warranty.

 

【The Warranty Policy Does Not Cover the Following】

▋Products without proof of purchase, order numbers, or serial numbers that do not match the actual item: For products purchased from sources other than the brand’s official website or authorized channels, we regret that we cannot provide a warranty for such items.

▋Normal wear and tear on exterior parts and consumables resulting from use, such as surface issues, peeling coatings, and fading.

▋ Damage caused by improper use, such as damage to the casing, drops, or breakage.

▋ Any damage caused by exposure to extreme temperatures, solvents, acids, water, fire, etc.

▋ Damage caused by force majeure, such as typhoons, earthquakes, or floods.

▋ Damage resulting from unauthorized modifications or repairs is not covered by this warranty.

▋ Malicious damage to the warranty card or product information, including defacement, tearing, or tampering.

▋ This warranty does not apply to products resold as secondhand.

Membership


rules for reward points


Privacy


To ensure you have the best user experience, it is necessary to collect, process, and otherwise obtain your personal information. Seal International (hereinafter referred to as “the Company”) hereby sets forth this Privacy Policy to protect your rights and interests.

I. Scope of the Privacy Policy This Privacy Policy covers how this website handles personally identifiable information collected when you use the website’s services. This Privacy Policy does not apply to links to third-party websites outside of our company, nor does it apply to personnel not commissioned by or managed in conjunction with our company.

II. Collection of Personal Data We collect your personally identifiable information when you register an account, browse web pages, or participate in website activities. During registration, we will ask for information such as your name, phone number, and email address. We collect personal data for the following purposes: Marketing; collection, processing, and use of personal data by non-governmental agencies in accordance with legal obligations; matters arising from contracts, quasi-contracts, or other legal relationships; customer management and service; commercial and technical information; e-commerce services; management of advertising or commercial activities; surveys, statistics, and research analysis; and other business operations consistent with our business registration or articles of incorporation. During general browsing, the server automatically records relevant activity, including the IP address of the device you use to connect, the time of use, the browser used, and records of browsing and click data.

III. Processing and Use of Personal Data Our company will never sell, exchange, or rent any of your personal data to other organizations or individuals. Exceptions apply only in the following circumstances:

(1) When you have consented to provide your personal data

(2) When you have authorized us to provide the products or services you have requested

(3) When we are required by explicit legal provisions or when government agencies, in the performance of their statutory duties and with appropriate security safeguards in place, request that we provide specific personal member data; in such cases, we will comply with legal procedures and cooperate as necessary to ensure the safety of all users

(4) In cases of violation of any of our policies, rights, intellectual property rights, or the security of our company or other members.

(5) Inquiries, Access, Correction, or Deletion of Personal Data You may request to inquire about or access the personal data we have collected about you at any time; however, we may be unable to accept your request in certain circumstances, such as when it would jeopardize national security or the execution of official duties. If your personal data changes or you discover that it is incorrect, you may request that we supplement or correct it. You may also request that we cease collecting, processing, or using your personal data, or that we delete it.

V. Data Protection We maintain a strict and comprehensive confidentiality management system, and all employees with administrative privileges have signed confidentiality agreements.

VI. External Links on the Website Our company’s website or web pages may contain links to other websites or web pages. We are not responsible for the content or privacy policies of such websites or web pages that do not belong to our company.

VII. Cookies To enhance your user experience, the website may read cookie data stored on your computer. You may disable or restrict this feature through your browser settings; however, doing so may prevent you from using certain website features.

VIII. Amendments to the Privacy Policy By using the services provided on this website, you are deemed to have read and agreed to this policy. This website’s Privacy Policy may be amended at any time in response to legal revisions or other requirements. The amended terms will be posted on the website; please check the latest announcements regularly, as no individual notifications will be provided. Therefore, you are obligated to review the latest version of the Privacy Policy and related notices on the Sealz International website at any time. If you do not agree with this policy, please immediately stop using the services provided by this website.